Hear him work
He talks like a shop guy, not a robot
Oil changes, brakes, diagnostics, "is my truck ready?" Mike takes all of it. He doesn't send callers somewhere else. He gets the job on your board.
- Books the job. Puts the appointment on your calendar.
- Gets the vehicle. Year, make, model, mileage, and what's wrong.
- Habla español. Spanish callers get Mike in Spanish.
Sample callWestside Auto & Diesel · 7:42 AM
MikeWestside Auto and Diesel, this is Mike. What can I do for you?
CallerHey, my check engine light's on. 2019 F-150. Can you guys look at it tomorrow?
MikeSure thing. 2019 F-150, check engine light. I've got 8 AM or 1 PM open tomorrow. Which works better?
Caller8 works. Dave Martinez.
MikeGot it, Dave. I've put you in for 8 AM tomorrow with the F-150, and the shop will confirm it. Anything else?
✓ Job requested · ✓ Vehicle captured · ✓ Owner texted